RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within twenty one (21) days from receipt of order. All returned items purchased as new must be in new and unused condition, with all original tags and labels attached. Used and unused items may be returned with restocking fee. Payment will be refunded to buyer within 14 business days.

RETURN PROCESS

To return an item, please email customer service at info@cryptologyconsulting.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Cryptology Consulting LLC

Attn: Returns

RMA #

3999 Whistlewood Cir.  

Lakeland, FL 33811  

United States  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:
     ●     Liquid Immersion Tanks   
     ●     Sound Proof Boxes   
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

Please Note

     ●     A 25% restocking fee will be charged for all returns.     
     ●     Sale items are FINAL SALE and cannot be returned. 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
863-286-0507 
info@cryptologyconsulting.com 
This return policy was created using Termly’s Return and Refund Policy Generator.
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